Refund Policy

This page is a website-ready policy framework and should be reviewed against your actual billing model before publication.

Before a service begins

Any applicable service fee, scope and cancellation terms should be communicated before a customer authorises paid work.

Refund requests

Refund eligibility may depend on the service purchased, work already performed, third-party licence charges and the terms presented at the time of purchase. Requests should be reviewed fairly and in accordance with applicable law.

Non-refundable items

Where clearly disclosed before purchase and permitted by law, completed labour, consumed third-party licences or services already fully delivered may be non-refundable.

How to request a review

Contact us at +1 (818) 691-1373 with the customer name, service date and a clear explanation of the request. Do not include full payment-card information.

Processing

Approved refunds should be returned to the original payment method where practical. Bank or card processing times may vary.